Customer Help

Have questions? We've answered a few below, but please feel free to reach out directly.

How can we help?

FAQ

General Questions

What if I don't have pots?

No pots, no problem. We’re here to help you source the best containers for your project depending on budget, scale, design, and location.

I don’t have a green thumb, how do I keep my plants alive?

As part of our delivery, we email you a maintenance and care plan. We train you onsite to increase plant longevity and help them thrive.  And we are always available to you for questions and concerns.   For an additional fee, we also offer a biweekly service to prune and maintain your plants.  

Is there a guarantee on my plants?

We guarantee the plants for 2 weeks following installation. No questions asked.   

I have a shady porch, can still have a container garden?

There’s no wrong space for a plant, there’s only a right plant for the space.  Part of our specialty is knowing what plants will thrive best in your environment.  We will design your container garden to thrive in your space.

How much does an installation cost?

We work with all levels of budget. Our flat design and installation pricing is based on the interior diameter measurement of the top of a round planter or on the diagonal of a square planter.  Single Installation cost is $12.50 per inch.

Our prices exclude pots, but our design service offers sourcing for containers and planters.  We can also use any existing containers you may have.

What's included in your service?

Our services include design, sourcing of plants and containers, soil, fertilizer, planting, and perfecting and maintaining the space after install.

Holiday Questions

When do you schedule & install Christmas arrangements?

We schedule Christmas installations year-round as there are limited days for installation.  We start installs the day after Thanksgiving and they run through the second week of December.  The tight timetable is due to the nature of live greens and the need to stay fresh throughout the holiday season.

 

When do I schedule fall containers or pumpkin cascades?

Fall container gardens and pumpkin cascades can be scheduled in August and September with installation September through October 20th. If you think you’re too late, please reach out.

Get in touch

We would love to hear more about your project